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How to Add an Authorized Signature to Certificates, Policies, and Rewards Cards

Workhub allows system administrators to upload a digital signature to automatically sign course certificates, policies, and rewards cards. This removes the need to manually sign printed paperwork.

⚠️ Subscription Level & System Status

Plan Requirement: this Feature is available exclusively to Standard Plan Subscribers.


Prerequisites & File Guidelines

Before uploading, ensure your signature file matches these baseline system parameters:

  • Scanned Signature Image: Prepare an image file saved as a .pdf, .jpeg, or .jpg on your device.

  • Pen Selection Pro-Tip: Use a medium or thick pen to write the physical signature so it displays clearly; micro or fine pens are less ideal.

Step-by-Step Signature Configuration

1. Open the Account Settings

  • Click the Admin Dash icon in the top-right corner of the screen.

  • Select Account from the main dashboard options.

2. Fill Out Representative Details

  • Locate the Signing Authority configuration box.

  • Enter the Name of the employer representative.

  • Input their official Position title.

  • Add their corporate Email address.

3. Upload the Signature Document

  • Drag your scanned file directly into the Signing Authority upload box.

  • Alternatively, click the Browse Computer option located inside the blue upload frame.

  • Select your target signature file inside the Choose File to Upload pop-up window.

  • Click Open to process the file transfer.

4. Crop and Adjust the Visual Asset

  • Click the Crop button to adjust your signature's boundaries.

  • Highlight the text by clicking from one corner to the opposite corner of the signature signature perimeter.

  • Click Accept Crop to finalize your boundary lines.

5. Choose Locations and Commit Changes

  • Look at the assignment checkboxes displayed on the right side of the panel.

  • Check the boxes to choose exactly where you want to append the signature:

    • Course Certificates: Prints on completed training modules.

    • Policies: Applies to documents requiring management signing authority.

    • Rewards Thank You Cards: Attaches to printable program cards.

  • Click Save Account in the top-right corner of the page to publish your authorization layout.


At Workhub we value Human Connections, no bots or AI. All our Standard Plan users receive live interactions with a Customer Support Agent via Phone, Email, and Instant Chat.

Need Help?

If you run into any trouble or if you have any questions, you can always contact our Support Centre for assistance. You can click the orange question mark Help Chat button in the bottom left corner of your screen for chat support. You can also email our Support Centre at [email protected].

Finally, if you are a Standard Plan Subscriber, you can also call in for phone support. The number for our Support Centre is 1-888-668-6403.

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