Policies How To
Policies Component
Log into your Worker Dashboard.
Click or tap into the Policies component
Note: The tile displays your active document counts, highlighting completed policies in green and outstanding documents in red.
The component automatically opens to your To Do tab. Outstanding policies are marked with a solid red bar on the top left side of your dashboard.
Click or tap any policy row in the list to open and read it.
Complete the Policy Review Timer (If activated by administrators)
Take your time to thoroughly read the document contents. To ensure accountability, administrators may enforce minimum reading thresholds. If a minimum review time is in place:
Locate the yellow tracking banner positioned clearly at the top of the page.
If a review threshold is set, a system timer inside this banner counts down your remaining required reading time.
⚠️ Critical Rule: The timer only counts down if you actively stay on the page. If you leave the tab, minimize your browser window, or click out to another application, the timer will pause automatically and will not resume until you return to the policy document.
Once the countdown timer hits zero, the top banner updates to reveal two routing buttons: Decline and Acknowledge.
Acknowledge or Decline the Policy
Option A: Acknowledge the Policy
Click Acknowledge. This action applies your digital signature, updates your compliance file to green, and logs you as fully compliant for that policy across company records.
Option B: Decline the Policy
If you disagree with the terms or cannot comply:
Click Decline. (Note: Your compliance file remains non-compliant/red).
Enter a specific reason for your declination in the required pop-up box.
This explanation logs directly into the admin panel for your supervisor to review. They may follow up with you to discuss your concerns and you can always come back at a later time after getting clarification and Acknowledge the Policy.
🔒 Admin System Restriction:
Administrators have the option to disable declinations globally. If this restriction is active, the Decline button is grayed out, and hovering over it will display a message stating the feature is unavailable. If you disagree with a restricted policy, do not exit without signing; contact your System Administrator directly to discuss it.
Download or Comment on the File
Download a Copy: Click the Download button in the top right corner of the document view to save a PDF copy directly to your device.
(Note: Depending on your company's subscription plan, generated PDFs may contain digital watermarks).
Post a Comment: Scroll to the bottom of the policy text, click into the comment box next to your initials or avatar, type your message, and click submit.
Tracking Your Comment: Depending on the moderation settings in place from your admins, your comment may require verification before it goes live. If it requires approval, a gold "Pending Approval" bar will lock in place directly above your name where you just added your comment.
Comment View Tabs: At the top of the comment section, you can use the built-in view filters to sort through your message threads:
Latest Version: Displays comments posted on the most recent edition of the policy.
My Conversations: Isolates threads that you have actively started or replied to.
Pending: Quickly displays your own posts that are still awaiting administrator vetting.
Moderation & Interaction: An administrator must approve the comment for it to become visible to the rest of the organization. Once your comment is approved and visible to others, your teammates can react to it with a thumbs up icon or reply to you directly to build a threaded conversation.
Workhub Rewards: How to Track and Redeem Your Points
Earn points automatically by completing daily safety tasks and Redeem them for corporate perks and prizes. Every time you finish a mandatory assignment, points are deposited directly into your personal wallet.
How to Check Your Points and Browse Rewards
Log into your Worker Dashboard.
Locate and click on the Rewards component.
Review your Current Balance displayed at the top of the screen.
Scroll through the online catalog to see what prizes and company offers are available.
Quick Ways to Earn Points
You can grow your point balance by staying compliant across your dashboard components which include but are not limited to:
Complete Online Training: Finish your assigned e-learning courses and lessons to earn point payouts.
Read Bulletins: Review announcements.
Acknowledge Policies: Read and apply your digital signature to organizational updates.
Review Procedures: Watch instructional videos or read safe step-by-step methods.
Submit Inspections: File your workplace facility or equipment checks on time.
Missing Your Rewards Component?
⚠️ Important Note:
If you log in and do not see any point totals, prize catalogs, or the Rewards tile on your dashboard, your organization may have this feature disabled for your specific position or branch. Please reach out to your Supervisor or Manager to verify your role settings or discuss enabling the program.
At Workhub we value Human Connections, no bots or AI. All our Standard Plan users receive live interactions with a Customer Support Agent via Phone, Email, and Instant Chat.
Need Help?
That's all there is to it! Pretty simple stuff, right? If you encounter any issues viewing or acknowledging a Policy, feel free to reach out to our Support team using the orange question mark Help Chat button in the bottom left corner of your screen. You can also send us an email at [email protected].
Finally, if you are a Standard Plan Subscriber, you can also call in for phone support. The number for our Support Centre is 1-888-668-6403.