Your organization has sent you an invitation to create an account on Workhub: what do you do next? Joining your company on Workhub is simple!
​

In order to gain access to Workhub, your organization will create a Worker Account for you. Once an Account has been registered for you by your Employer, you will receive a sign-up email which looks like this:
​

By clicking on "Login", you will then be sent to the Workhub landing screen and prompted to enter in some information. This includes emergency contacts, address and phone information, as well as selecting a password (if your company has not already selected a default password for you).

Once you have logged in for the first time, your account will be active and you will be able to access the Worker Dash.

If you need to Log-in again (perhaps from a different device) this can be done by navigating to www.workhub.com and clicking on the "Sign In" button located in the top right corner.

When logged in, you will be presented with the Worker Dash, which looks like this:

You may not have some of these items on your personal Worker Dash, and that's OK! It means that your Company has only assigned certain items for you to complete.

You will notice a large (in this case, red) bar along the top of the Feature Icons; this is your compliance bar, and your goal within Workhub is to reach 100% compliance, indicating that you have taken all the required Training for your position.

This dashboard contains access to all the components your company has selected as necessary or applicable for your position. It may look very different from what you see in your own account, depending on your assignments.

For the examples in this article we are going to focus in some of the Onboarding & Compliance components which are:

The Worker Dashboard contains several elements, the first of which being the Online Training component. This is where you will complete your assigned training Lessons.
​

As we can see from the Dashboard, there is one Lesson To Do. If we click on Online Training, we will see a list appear which contains our required Training Courses.
​

In this case, Riley is assigned four courses. Clicking into these courses will then display all the lessons that need completion. The Lessons can be launched by clicking on View Lesson, and when completed, a corresponding Quiz will become available to complete under the Take Quiz button.
​

Workers will typically be assigned both Online Training and Certificates. Usually (but not always) there will be a Certificate which corresponds to the Course taken. In this case, there are two Certificates To Do, as we can see in the Worker Dash screenshot below.

Clicking on Certificates will display all the Certificates currently required for completion. This example shows two Certificates to upload into the appropriate slot.

This can be done by clicking on that particular Certificate slot:
​

Once we have selected the specific Certificate we want to upload, we will be presented with the following screen:
​

Here, you will upload the file by either clicking on the large blue box in the center and selecting a file from your device, or dragging and dropping a file onto this same box. You will then be required to enter in the Issue Date of the Certificate in the field along the right side.

Congratulations! You have now uploaded your first Certificate, and are well on your way to 100% compliance!
​

Also visible on the Worker Dash are Policies, Procedure, and Bulletins, all of which function in a similar manner. According to this Worker Dash, there is one Policy, one Procedure, and two Bulletins to view.
​

Clicking the Policies Feature will present a list of Policies with those requiring review located at the top:
​

Selecting Getting Started with Policies will open up a further page which will allow you to view it:

In this case, the Worker must review this Policy for a minimum time before the option to Acknowledge or Decline becomes available.
​

Procedures are viewed in much the same way, the major difference being that you will only need to review these for a finite period of time, rather than being required to either Accept or Decline. Reviewing the Procedure for the allotted time will automatically mark a Worker as having Acknowledged the Procedure.

When selecting the Procedures feature, the Worker will be presented with a list, much like Policies, which includes those required for review at the top, marked To Do.
​

Clicking on this Procedure will open it, and after reviewing it, you will be notified at the bottom of the screen that you have successfully reviewed the Procedure.
​

100% - already!?

Well, you may have a couple more Courses assigned, but it really is that easy! You are now familiar with the operation of the major compliance features of Workhub, and will be able to reach 100% compliance in short order.

If you run into any trouble or if you have any questions, you can always contact our Support Centre for assistance. You can click the orange question mark Help Chat button in the bottom left corner of your screen for chat support. You can also email our Support Centre at [email protected].

Finally, if you are a Standard Plan Subscriber, you can call in for phone support. The number for our Support Centre is 1-888-668-6403.