As Workers complete their Online Training, Workhub will generate a certificate of their completion. That certificate will outline the course details, including the lessons included in the course, along with the completion date and expiration date of the course (and thereby the certificate). The certificate will also include details about the Worker and the company, and can include a signing authority's signature and space for the Worker's signature as well. Workhub also offers wallet cards with the same information. The biggest difference is the size format for these options - wallet cards are smaller and compact enough to be folded and fit into a wallet to ensure a Worker has their proof of training on their person, whereas Certificates are larger.

Admins and Workers are able to download those certificates and wallet cards, for use in the Certificates component, for records, or for personal use.

To access a certificate or wallet card for a worker, there are two methods:

Here's a walkthrough of how to accomplish both!

To access a Worker's certificate or wallet card by the Worker, start on your Admin dash and open your Workers component.

In your Workers listed, click into the Worker of interest. In their profile, navigate to the Compliance tab along the top of the screen.

Within the Compliance screen, click into Online Training. You'll be taken to a list of the courses the Worker has been assigned.

In the list, courses the Worker has completed will have a status of Done in the Status column. If the course is required, that status will be in green. If it's Optional, that status will be in grey. Follow the listing for the course you want the certificate for over to the right side of the page. Click the three dots for the course.

A menu will appear for you with multiple options. To download the certificate you want for your Worker, choose the Download option, then select the field you want to download. The options include Quiz Results, Certificate, or Wallet Card. After selecting which option you would like, you may get a pop-up asking which language choice you would like. The choices currently include English and Spanish.

To access a Worker's certificate by Online Training course, start on your Admin dash and open your Online Training component.
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Click into your desired course from the main course list. Navigate to the Worker Compliance tab along the top of the screen

In the Worker Compliance screen, each Worker assigned the course will appear in the list. Find your Worker in the list and follow their listing along to the right. Click the three dots to open the options menu.

Choose the Download option, then select Certificate or Wallet Card. In the pop-up that appears, choose the language that best fits your needs (English or Spanish). That will initiate the download of the certificate or wallet card for that worker's completion.