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Download a worker's Online Training certificate (Admin)
Download a worker's Online Training certificate (Admin)

Print a hard copy of course compliance certificates.

Updated over a month ago

As Workers complete their Online Training, Workhub will generate a certificate of their completion. That certificate will outline the course details, including the lessons included in the course, along with the completion date and expiration date of the course (and thereby the certificate). The certificate will also include details about the Worker and the company, and can include a signing authority's signature and space for the Worker's signature as well.

Admins and Workers are able to download those certificates, for use in the Certificates component, for records, or for personal use.

To access a certificate for a worker, there are two methods to do so.

  1. By the Worker

  2. By the Online Training course

Here's a walkthrough of how to accomplish both!

Accessing a certificate by Worker

To access a Worker's certificate by the Worker, start on your Admin dash and open your Workers component.

In your Worker listed, click into the Worker of interest. In their profile, navigate to the Compliance tab along the top of the screen.


Within the Compliance screen, click into Online Training. You'll be taken to a list of the courses the Worker has been assigned.

In the list, courses the Worker has completed will have a status of Done in the Status column. If the course is required, that status will be in green. If it's Optional, that status will be in grey. Follow the listing for the course you want the certificate for over to the right side of the page. Click the three dots for the course.

A menu will appear for you with multiple options. To download the certificate you want for your Worker, choose the Export Certificate (English) option (alternatively, the Export Certificate (Other Language) will allow you to download a Spanish version). That will begin the download of the certificate for the Worker.

Accessing a certificate by Online Training course

To access a Worker's certificate by Online Training course, start on your Admin dash and open your Online Training component.
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Click into your desired course from the main course list. Navigate to the Worker Compliance tab along the top of the screen

In the Worker Compliance screen, each Worker assigned the course will appear in the list. Find your Worker in the list and follow their listing along to the right. Click the three dots to open the options menu.

Choose the Certificate (English) option (or the Certificate (Other Language) option for Spanish) to download the Certificate. That will initiate the download of the certificate for that worker's completion.

Workers who have not completed the Online Training course will not have a certificate available to download.

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