When a worker is "inactive", the user will not be able to access the online safety management system, nor will their compliance (progress through required elements) affect the company's overall status. For paid customers, inactive workers will also be excluded from the monthly billing.

Note: A worker's compliance progress and data (certificates, quizzes, etc.) are stored in the system while inactive.

In the event a worker returns to active service with the company, their access to the portal will need to be restored.

The following steps takes an administrator through the process of changing a worker from "Inactive" to "Active":

From Workhub:

  1. From your Admin portal, click Workers

2. Click the "X" next to the default filter of Active to display all workers

3. Select the worker you want to make inactive from the Worker List

3. You can toggle the button to Active from the worker profile and click Save Profile.

This will now show you all the worker compliance details and requirements and allow the worker to get back into your account.

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