How to get the YouTube video ID working in Workhub
For Custom Courses or Procedures you have the option of linking to a YouTube video. There are several advantages to this. First, YouTube will deliver the video content to your worker while optimizing the video based on their internet connection quality. With a poor connection your worker will be served the smallest file possible. This is not possible when you upload an MP4 video into Workhub as the original quality will always be served regardless of internet quality.
To add the link to Workhub we need the video ID, this is different from the URL and only includes the string after the "watch?v=" section:
Be careful you don't have a playlist or timestamped URL when you do this. Those look something like this:
The rule of thumb for this is you want everything after the "v=" but everything before the first ampersand (&) as seen below:
Once you copy this string you can paste it into the YouTube ID section in Workhub. voila! You are good to go.
Custom Course
From your Admin Dashboard select your custom course
Select the lesson you want to link to YouTube
Select the Video Tab
Select Link Youtube Video
Copy and paste the Video ID following the requirements in the previous steps above
Video time will be displayed after entering the correct video ID
Save
Tailoring your Course Settings
You can change the settings for an individual Online Training course (as opposed to tailoring the settings for your Online Training component as a whole) by clicking into a particular Course in your Online Training list and navigating to the Settings tab.
If you want uniform default settings for ALL of your Online Training Courses, those settings can be created through the main Online Training components setting tab instead of each course individually
All courses will use the global settings as set in the Online Training settings unless changed within an individual course setting. Any changes made in the individual course settings will overrule the global defaults.
You can make whatever changes you deem appropriate to your course in this page, including how long a course is valid for, whether a Worker needs to review a lesson if they fail a quiz, what constitutes a passing mark, and many more!
To change the setting from its global default, you can uncheck the Use Default checkbox on the right side of each setting and make your desired change.
When you've made any changes you'd like to see, be sure to hit Save Course Settings in the top right corner to save those changes.
Add Procedure
We have an article dedicated to Procedures, therefore, To add a YouTube Link to your Procedure please:
At Workhub we value Human Connections, no bots or AI. All our Standard Plan users receive live interactions with a Customer Support Agent via Phone, Email, and Instant Chat.
Need Help?
If you run into any trouble or if you have any questions, you can always contact our Support Centre for assistance. You can click the orange question mark Help Chat button in the bottom left corner of your screen for chat support. You can also email our Support Centre at [email protected].
Finally, if you are a Standard Plan Subscriber, you can also call in for phone support. The number for our Support Centre is 1-888-668-6403.