The assignment of supervisors is done by assigning individual workers to their supervisors.
From your Admin dashboard, click on Workers, then select the worker profile from the list.
In the Supervisor field, you can click into space and begin typing the name of the Worker that you want to be listed as their Supervisor. When the system volunteers a Worker name, click the name to have it autofill the field.
To save your changes, click Save Worker in the top right corner of the screen.
After a Worker has had a Supervisor assigned to them, they'll be able to see their Supervisor's information in the top right portion of their Worker dash. A Supervisor will see information for their Direct Reports displayed in that same space. If a Worker has both a Supervisor and their own Direct Reports, they'll see both - like in this example:
Each of those boxes can be interacted with by the Worker. Clicking the Supervisor box will bring up a pop-up with the Supervisor's position, location, and contact information listed.
Clicking the Direct Reports box will allow a Supervisor to review the folks listed as their Direct Reports along with their compliance details, correspondence history, points, and an overview of their direct reports if they have any.
At Workhub we value Human Connections, no bots or AI. All our Standard Plan users receive live interactions with a Customer Support Agent via Phone, Email, and Instant Chat.
Need Help?
If you run into any trouble or if you have any questions, you can always contact our Support Centre for assistance. You can click the orange question mark Help Chat button in the bottom left corner of your screen for chat support. You can also email our Support Centre at [email protected].
Finally, if you are a Standard Plan Subscriber, you can also call in for phone support. The number for our Support Centre is 1-888-668-6403.